Who is this article for?

Administrators and Customers using password policies.

No special access or permissions are required.

Ideagen Workplace Training is migrating to Ideagen Hub, our unified platform experience, to provide you with a more streamlined and modern user experience.

Understanding the benefits of Ideagen Hub

Ideagen Hub brings together your Ideagen products under one modern, connected experience. For Workplace Training users, this means a more streamlined login journey, improved navigation, and a stronger foundation for future enhancements.

Understanding password expiry changes

After migration, you may notice that password expiry is not a feature of Ideagen Hub's authentication platform. This is not a security concern; in fact, it enhances security.

Hub uses AWS Cognito as its authentication platform, one of the most robust and widely trusted identity management solutions available. Cognito provides enterprise-grade security through advanced encryption, brute-force protection, account lockout policies, and continuous threat monitoring.

Preparing for your migration

You will hear from us ahead of your scheduled migration date with everything you need to know, including any actions required from your side. The migration is designed to be as seamless as possible, and our team will be on hand to support you throughout.

Note: If you have any questions in the meantime, please reach out to us at support.IdeagenWorkplaceTraining@ideagen.com.