Who is this article for?

Client Administrators

 This article will guide you through how to use the Email Settings within the Accident Management System.

1. Navigate to the Administration page select Email Settings
2. This page will allow you to choose how you email your Admins in regards to elements on the Accident Management System.

• • New Incidents Logged - Email Administrators when a new incident is created
  • Incidents Confirmed- Email Administrators when an incident has been confirmed

You can also email other users on the system who wish to receive a copy of the confirmation email, by using the Miscellaneous Recipients option

• • Action Plan Closure - Email Administrators when an Action Plan or Action Plan item is submitted for closure.
  • Incident Closure - Allows you to enter the email address of anyone who wishes to received a copy of the incident closure email 

This will be in addition to the person who reported the incident

• • Email Copies - Configure which Administrators receive a copy of all emails, in relation to AMS, sent by the system.
  • Union Rep Contact Emails - Configure which union rep receive a copy of incident notifications
  • Undisclosed Incident Reminders - For each incident type you can choose to send a reminder to selected administrators when an incident remains open for a given number of days since it was reported