Who is this article for?

Client Administrators looking to learn more about managing users by FTP.

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Managing users via FTP in Ideagen Workplace Training allows for efficient handling of user data through file uploads, enabling actions such as creating, updating, or removing users. This method streamlines user management processes and facilitates bulk operations for seamless integration with Ideagen Workplace Training systems.

1. Managing Users by FTP

1. Managing Users by FTP

Ideagen Workplace Training supports the uploading of documents in .CSV or .XLSX format for user management actions (create, update, or remove users). The Importer operates nightly and can process one file at a time.

User data file import configuration options include two methods, each with specific format requirements based on source system data, export capabilities, and business needs:

1. Single Regular User Data File:
   • Ideagen Workplace Training accepts a single file containing all current user data, suitable for full snapshots of users requiring access to the system.
2. Separate Starters and Leavers Data Files:
   • Utilises separate files for user updates or additions, and for deactivating users.